Privacy Policy of Designah

Introduction
Designah (“we,” “us,” or “our”) is a Switzerland-based company that operates a website on the Wix.com platform, where artists can showcase their offerings, and customers can commission personalized artworks. Protecting your personal data is our highest priority. This privacy policy explains what data we collect, how we process and protect it, and your rights regarding your data.

Data Controller
The entity responsible for processing personal data on this website is:
Designah, Proprietor Baumann EF
Lohackerweg 1,
4805 Brittnau, Switzerland
Email: info@designah.ch

Data Collected
We collect and process personal data that you provide to us directly or indirectly, as well as automatically collected technical data.

1. Data from Artists:

   • Name, address, and contact details (email address, phone number)

   • Information about offered artworks (title, description, price, dimensions, availability)

   • Payment information (for billing and payouts)

   • Profile details (e.g., uploaded photos, videos, artistic references)

   • Information shared in the artist community and forum

2. Data from Customers:

   • Name, address, and contact details (email address, phone number)

   • Order information (desired artworks, commission details, price, delivery details)

   • Payment information (processed exclusively in encrypted form)

   • Usage data related to purchases and interactions on the platform

3. Automatically Collected Data:
   During visits to our website, Wix automatically collects technical data, including:

   • IP address

   • Browser and device settings

   • Information about website interactions (visited pages, click behavior, time spent)

Purposes of Processing and Legal Bases
We process your personal data for the following purposes:

1. Provision and Management of Services:

   • Processing orders, commissions, and sales

   • Managing artist profiles and subscriptions

   • Offering the artwork configurator

2. Member Services and Community:

   • Enabling the use of the artist community and forum

   • Maintaining member pages to showcase artworks

3. Marketing and Communication:

   • Sending newsletters and notifications about new offers (only with your consent)

   • Promoting artists and artworks to enhance sales opportunities

4. Legal Obligations:

   • Complying with statutory retention requirements and requests from authorities

Legal Bases:

• Contract performance under Article 6(1)(b) GDPR (e.g., processing orders)

• Consent under Article 6(1)(a) GDPR (e.g., for marketing purposes)

• Legitimate interests under Article 6(1)(f) GDPR (e.g., analyzing user data to improve our services)

Data Sharing and Disclosure
Your data will only be shared with third parties under the following circumstances:

1. Service Providers and Third-Party Providers:

   • We use Wix.com to manage our website. Wix complies with GDPR and Swiss data protection laws.

   • Data is stored on secure servers in the EU, the US, or other legally permitted regions.

2. Payment Service Providers:

   • Payment information is processed exclusively via secure servers. We work with certified providers like Stripe and PayPal.

3. Legal Obligations:

   • In rare cases, we may be legally required to share personal data with authorities, such as during criminal investigations.

4. Marketing and Public Relations:

   • Designah may use artist profiles, images, videos, and other provided content for marketing purposes to increase visibility and sales opportunities for artists.

Data Retention and Security

• We retain personal data only as long as necessary to fulfill the stated purposes.

• Security: Our servers and Wix systems are protected by technical and organizational measures, such as SSL encryption, firewalls, and access controls.

• Deletion: Personal data is deleted within 90 days after subscription termination unless legal retention obligations apply.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

• Ensure website functionality

• Improve user experience

• Collect anonymized usage data for analytics

You can disable cookies at any time in your browser settings.

Your Rights
Under GDPR and Swiss data protection laws, you have the following rights:

• Right to Access: Request a copy of your stored data.

• Right to Rectification: Correct inaccurate data.

• Right to Erasure: Request data deletion, unless legal obligations prevent it.

• Right to Restriction: Restrict the processing of your data.

• Right to Object: Object to data processing, e.g., for marketing purposes.

• Right to Data Portability: Request your data in a machine-readable format.

Please send inquiries to info@designah.ch.

Disclaimer

• No Liability: Designah is not liable for disputes between customers and artists, defects in commissioned or completed artworks, or differences in color, size, or style arising from artistic freedom.

• No Guarantee of Success: While we strive to maximize opportunities, no guarantee is made regarding sales or commissions.

• Platform Use: Use of the platform is at the user’s own risk.

Changes to the Privacy Policy
We reserve the right to amend this privacy policy at any time to comply with legal requirements or reflect changes to our services. The latest version is always available on our website.

Contact
For questions about data protection, please contact:
Designah, Proprietor Baumann EF
Lohackerweg 1,
4805 Brittnau, Switzerland
Email: info@designah.ch